PRIVACY
POLICY

1. Introduction

Speed Fleet ("we", "our", or "us"), operated by Teknulugy on behalf of Al Fahad Kuwaiti Company for Consumer Goods Delivery, is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

We collect the following categories of information:

• Account Data — Name, email address, phone number, company name, and job title provided during registration.
• Vehicle & Fleet Data — Vehicle registration numbers, GPS coordinates, speed, route history, fuel consumption, and maintenance records.
• Driver Data — Driver profiles, licence details, behaviour scores, and digital logbook entries.
• Usage Data — Log data, IP addresses, browser type, pages visited, and session duration collected automatically when you use our platform.
• Payment Data — Billing address and transaction references. Full card details are processed by our payment provider and are never stored on our servers.

3. How We Use Your Information

We use collected data to:

• Provide, operate, and maintain the Speed Fleet platform.
• Process transactions and send related billing communications.
• Send service notifications, updates, and security alerts.
• Monitor and analyse usage to improve performance and features.
• Generate aggregated, anonymised analytics reports.
• Comply with legal obligations and enforce our Terms of Service.
• Respond to support requests and enquiries.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share data with:

• Service Providers — Trusted third parties who assist in operating our platform (cloud hosting, analytics, payment processing) under strict confidentiality agreements.
• Al Fahad Company — As the primary fleet operator, authorised personnel of Al Fahad Kuwaiti Company have access to fleet and delivery data relevant to their operations.
• Legal Authorities — When required by law, court order, or to protect the safety, rights, or property of Speed Fleet or others.
• Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as your subscription is active or as needed to provide services. After account cancellation:

• Account data is retained for 30 days to allow data export.
• Fleet and delivery records may be retained for up to 12 months for legal and operational compliance.
• Anonymised, aggregated analytics data may be retained indefinitely.

You may request earlier deletion of your data by contacting us at the address below, subject to legal retention requirements.

6. Security Measures

We implement industry-standard security measures to protect your data, including:

• TLS encryption for all data in transit.
• AES-256 encryption for sensitive data at rest.
• Role-based access controls limiting data access to authorised personnel only.
• Regular security audits and vulnerability assessments.
• Two-factor authentication available for all accounts.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Rectification — Request correction of inaccurate or incomplete data.
• Erasure — Request deletion of your data, subject to legal obligations.
• Restriction — Request that we limit how we process your data.
• Portability — Request your data in a structured, machine-readable format.
• Objection — Object to processing based on legitimate interests.

To exercise any of these rights, contact us using the details below.

8. Cookies & Tracking

Speed Fleet uses essential cookies to maintain session state and platform functionality. We also use analytics cookies to understand usage patterns and improve the service. You may disable non-essential cookies through your browser settings; however, this may affect platform performance.

9. Third-Party Links

Our platform may contain links to third-party websites (e.g., Teknulugy.com). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date, and significant changes will be communicated via email. Continued use of the service after any changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, data requests, or concerns, please contact our team: